Shipping & Returns

Every order leaves our warehouse in Germany. We dispatch within 48 hours on business days and delivery normally takes 7–10 business days, with tracking on every parcel.

Standard shipping is free on 2× and 3× packs and on any order above $75. Below that a flat standard rate is shown at checkout before you pay. Any import duties that your country applies are not included in our prices.

You receive a confirmation email when you order and a tracking link as soon as the parcel is handed to the carrier. If the tracking has not moved for five business days, email us at supporto@nflclock.shop and we chase it for you.

Changed your mind? Return the clock within 30 days of delivery, unused and in its original box, and we refund the product price to the original payment method within five business days of receiving it. Write to supporto@nflclock.shop first and we send the return instructions. Return postage is paid by you unless the item arrived damaged or incorrect.

Every clock carries a 30-day warranty against manufacturing defects. Send us a short video or photo of the fault and we repair, replace or refund it — return shipping on warranty cases is on us. The warranty does not cover accidental damage, liquid damage or normal wear; the optional Damage Protection add-on covers accidental damage separately.

If a parcel arrives broken or with the wrong helmet inside, send us photos within 14 days of delivery and we ship a replacement at no cost.